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SHIPPING & RETURNS

SHIPPING POLICY

Each item is hand-packed with care and attention, then sent to you in discreet outer packaging with no mention of Evelune Glow on the outside. So if you’re ordering a gift, or planning a surprise, you can be safe in the knowledge it will remain a secret!

RETURN & EXCHANGE POLICY

Returns may be made within 30 days from the date of delivery.​

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We are please to offer a complimentary returns and exchange service.​

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To return your order, simply visit Returns and follow the steps provided on our partner’s site. Choose between a return or an exchange, and select the return method that best suits you.

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Merchandise purchased online, will be available for refund or exchange providing it is returned in the same saleable condition as when purchased, and accompanied by the original sales receipt. ​

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Fragrance must be returned in its original packaging (including seal sticker) and in saleable condition.

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Refunds will be issued to the original form of tender and will be processed within 10 working days of the return, excluding delivery charges. ​

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Please note that all returns and exchanges are subject to a quality assurance inspection process before they are accepted. Any product with signs of wear, damage, or alteration or whose security tag, if any, has been removed cannot be accepted.

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